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This position is a hands-on management position leading, mentoring, and managing the Enterprise Systems quality assurance team. The responsibilities of the Enterprise Systems Quality Assurance manager include the following:• Consulting with the Corporate Systems Directors on quality assurance to continually improve the process and remove obstacles to improving the overall quality of the deliverables. • Managing testing for the portfolio including planning and execution of functional, systems and regression testing.• Developing, maintaining and tracking quality assurance metrics. • Planning, directing and coordinating the test load schedules. • Ensuring adherence of testing best practices.• Collaborating with business and development teams to understand and resolve any quality issues that occur during any phase of the project life cycle including root cause analysis of production issues. • Development and performance management of the Quality Assurance advisors as well as the management of offshore and contractor relationships.
Job Function: Information Systems